Infrastructure Services

• Service Management

The management of information and the ICT infrastructure, becomes the most critical factor in the success of organizations.
With an unique mix of knowledge and experience on the technological, process and human area, BTR Services is capable of using and optimalising the most modern technologies and to support your service management.
This makes you capable of keeping your internal and external client satisfaction. You keep the advantage on your concurrent.

BTR Services can help you with:

• setting up, optimizing, making more professional or even outsourcing of your Service Management;
• the integration and implementation of the best IT Service Management tools also used by most financial institutions, where our solutions are based on the competence of ITIL and ISO20000;
• the management of your infrastructure including moves, migrations, upgrades and other changes.